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Technically speaking, Voice over Internet Protocol (VoIP) uses Internet Protocol (IP) to route voice packets over an IP network. IP is simply a large group of specifications that define how data is transmitted over a data network. A data network does not require a constant connection like phone lines do so they tend to work more efficiently. By using VoIP, voice can be transmitted across any type of IP network such as the Internet, intranet, or a LAN. Simply speaking, VoIP is a simple and inexpensive way to make and receive phone calls using your Internet connection rather than your standard phone line. We convert your softphone calls into data that speeds through your Internet connection, arriving at the other end sounding like a regular phone call.
Efonica is an innovative VoIP telephone service that allows Efonica members to call each other for free over the Internet. Calls can also be placed to non-members (regular landline and mobile phones) at significant cost savings.
An eNumber, also called an Internet Phone Number, is a virtual phone number that allows Efonica members to make and receive phone calls to and from other Efonica members for free over the Internet.